You are on the market for a new resume and stumbled across Zipjob.
You've done some research and decided to check out Zipjob reviews to make sure the service is right for you.
But how do you know who to trust?
Of course, Zipjob is going to tell you they are great. But are they?
We will take a deep dive into Zipjob's service. We've evaluated their costs, processes, writer qualifications, and customer reviews.
Zipjob - Resume Service Review
But what is an "ATS" anyways? And why does it matter?
Hiring managers use applicant tracking systems to filter, screen, and organize resumes. If your resume is not ATS compatible, a hiring manager may never see it.
It's important to have an ATS compatible resume. It's also important to know that most resume writing services provide this feature. It's not new. But Zipjob sure does a great job at marketing this feature.
Most of today's hiring organizations use ATS technology to scan job applicants. You can rest easy knowing that Zipjob ensures all their resumes are ATS compatible.
Zipjob also provides an excellent free resume review by an actual human (this is pretty rare). We tested their free resume review tool a while back and we were happy to see their honesty. When we submitted an excellent resume, they told us that our resume did not need any improvement.
Zipjob has a solid number of 5-star reviews on trusted third-party sites. But we'll talk more about that later.
Zipjob has a lot of great things going for them. We did have a few critiques about them and their resume services.
For starters, the focus on "ATS compatible resumes" is a bit over the top. It's true that ATS compatible resumes are important, but this is not that unique. Most companies offer this, they don't advertise it so much.
Zipjob lists turnaround times on their resume packages. We discovered that these turnaround times are not guaranteed. It's hard to find, but if you look close enough you will see a disclaimer. Their website states, "If we're extremely busy, it may take a few more days to get your resume".
Another con is that we could not find an option to speak with your resume writer on the phone.
How Much Does Zipjob Cost?
Zipjob offers some of the most affordable pricing in the industry.
They offer three packages to choose from - Launch ($139), Fast Track ($189), and Premium ($299).
The main difference between the three packages has to do with the types of services that you receive.
The Launch package includes only a resume for $139.
The Fast Track package provides you with a resume and cover letter for $189.
The Premium package includes a resume, cover letter, and LinkedIn profile for $299.
The Launch package does not include a 60-day interview guarantee, which is a bummer.
Note: The prices above reflect those observed during the time of publication. For the most updated pricing, please visit the Zipjob resume page.
Zipjob Resume Writing Process
The resume writing process of Zipjob is very simple and easy.
Once you place an order for one of those packages, you will get access to the user dashboard.
From there, you can upload your current resume or fill out a questionnaire (if you don't have a resume).
Next, you will answer more questions about your desired job target.
Once you've provided all the necessary info, Zipjob will match you with a suitable writer. You can message the writer through the dashboard.
The writer will rewrite your resume including formatting, styling, and other optimizations.
You will get your resume within 3-7 business days depending on the package you purchased.
You can download and view the resume from the dashboard.
The user experience is pretty simple compared to other resume services.
Zipjob Resume Writer Credentials
Zipjob has showcased quite a few writers from their team on their website.
Visit their "Meet our Writers" page. You will meet 16 different Zipjob writers and see a brief description for each, which is pretty neat.
Their writers have HR, recruiting, career coaching, job placement, or professional writing backgrounds. This is quite impressive.
They mention having writers experienced in all industries. This includes IT, medical, sales, finance, and education. They also state that all their writers are US-based.
The quality of resume writers found on Zipjob impressed us.
We also wanted to check out their resume writers on LinkedIn. They claim to have 100+ resume writers. We were only able to find about two dozen writers on LinkedIn. But this is common for resume writing services who work with contract resume writers.
Zipjob Customer Reviews
When considering a resume writing service, be sure to check out their reviews. Everything can sound amazing on the website, but if the reviews are terrible, that is a huge red flag.
That's not the case with Zipjob. Besides having some pretty great offerings, the reviews are excellent as well.
We've compiled some key reviews from trusted sites like BBB, Trustpilot, and Sitejabber.
This first image is from the BBB. You'll notice that Zipjob is BBB accredited and they have an A rating. They have received 2/5 stars from 4 unique customer reviews. They have also received 11 complaints in the past 3 years.
The second image is from Trustpilot. You will notice that 93% of their reviews are 4 and 5-stars which is quite impressive. Only 3% of Zipjob reviews are 1-star.
Finally, we've included an image from Sitejabber. While they do have some good reviews, it was disappointing to see that 4 of the 6 1-star reviews were recent (2020). In fact, their 5 most recent reviews on Sitejabber were 1 and 2-star reviews.
All-in-all, Zipjob has some pretty great reviews. We aren't sure why they received negative reviews recently on Sitejabber and BBB. Even the best companies have bad days.
Zipjob - Resume Sample
We wanted to see what the resume quality of Zipjob looked like so we took a look at some of the resume samples featured on their website.
We've attached a Zipjob resume sample for you to review (first page only).
If you'd like to see more resume samples from this company, click on the image of the resume sample below to be taken to their resume samples page.
Are You Reviewing 2-3 Companies?
We always recommend that you review at least 2-3 companies before making a final decision. By reading this review, you are already halfway there!
If you don't already have other services on your list to review, we'd love for you to consider Find My Profession.
We'd like to think we're the best resume writing service around. But some might say that's a bit bias. So please, check us out online and find out why we have more than 150 5-star reviews and 5/5 stars on BBB.